I recently watched a documentary on the Ottoman Empire’s conquest of Constantinople. It was a fascinating exploration of how relying on...

Innovation is a word that’s been squeezed dry. We know it’s important. We look at things like the smartphone or an idea like social media...

Do you remember when you got your first job? You were excited to join the grown-up world and work your hardest. And there was always that...

The human experience is based on stories. Stories shape how we remember our lives and attribute meaning to our existence. Stories give us...

Normal communication channels may not be sufficient to get you the information you need in a crisis.  Here are some ideas to create...

I led a globally-based team of 200 for many years. Communication out to my team was easy. A schedule of email blasts, conference calls,...

Crisis situations quickly sort companies into three groups, and then two: 1) Companies drowning under a crush of new business because of...

“What do you need and how can I help?” Emergencies call for different strategies. You don’t have time to collect, analyze, decide, and...

1) Clear Communication. Reformat your emails like marketing material. The most important information should pop. It should be short. ...

Virtual teams have unique challenges. In a global world, team members may be placed around But my team is responsible for high profile...

Strategic plans are critical to keep an organization focused. Done well, they provide direction that ensures progress towards the...

"For the things we have to learn before we can do them, we learn by doing them." Aristotle Experiential learning is an immersive...